Effective Date: August 12, 2025

Medsays.com (“MedSays,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and the choices you have regarding your personal data. By accessing or using Medsays.com, you agree to the practices described in this policy.

1. Purpose of the Service
MedSays is an AI-powered platform that provides automated summaries and explanations of medical reports for educational and general informational purposes only. The service does not provide medical advice, diagnosis, or treatment. All content generated through our platform should be used solely as supplementary information, and users must consult a qualified healthcare professional for any medical concerns.

2. Information We Collect
We may collect the following categories of information:

• User-Provided Data: Text, documents, or other content that you upload, input, or transmit through our platform.

• Technical and Usage Data: IP address, browser type, operating system, referring URLs, device identifiers, and usage activity on the site.

• Cookies and Similar Technologies: Data collected through cookies, tracking pixels, and analytics tools to improve user experience and site functionality.

We do not intentionally store sensitive medical information unless necessary for troubleshooting, quality improvement, or compliance with applicable laws.

3. How We Use Your Information
The information we collect may be used to:

• Deliver and improve our AI-based summarization services.

• Maintain the security and integrity of our systems.

• Conduct analytics to enhance user experience.

• Comply with legal and regulatory requirements.

4. Cookies and Tracking Technologies
Cookies and related technologies are used to:

• Facilitate site functionality.

• Remember user preferences.

• Perform analytics and performance monitoring.

You may disable cookies through your browser settings; however, certain features of the site may not function as intended.

5. Data Security and Retention
We employ commercially reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect all data, no method of transmission over the Internet or electronic storage is completely secure.
We retain data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Third-Party Services
We may use third-party vendors, including hosting providers, analytics platforms, and AI model providers, to operate our services. These third parties have their own privacy policies and are responsible for their handling of user data.

7. Limitation of Liability
MedSays shall not be held liable for any actions taken based on the information provided by our platform. The service is offered “as is” without any warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to our processing of your data.

• Withdraw consent where applicable.

Requests can be submitted to support@medsays.com. We will respond in accordance with applicable data protection laws.

9. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised effective date. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Medsays.com
Email: support@medsays.com